Hey there, Trader!
We value your privacy and we understand that there are times where our dynamics do not match. We are more than open to help you out with deleting your account completely, including personal information that we may have needed as part of our KYC process.
In doing this, there are simple steps you have to follow:
Open an Intercom ticket
Provide the following: Email Address, Account Number (one is enough), and your reason for deletion
Your request is to be verified by our team which may take approximately 24-48 hours
Request approval may vary depending on the reason. This will be thoroughly evaluated by our team and they will communicate with you as well in case there are things to clarify. In case of additional concerns, feel free to open a ticket still anywhere possible as we are more than happy to help.